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Using the micro:bit with Citrix and other virtual desktop environments

PROBLEM

The micro:bit doesn’t work with Citrix

The micro:bit doesn’t work with VMWare

The micro:bit drive does not appear in my virtual desktop environment

CAUSE

The USB interface firmware that is loaded to pupil boards and early commercial boards, does not correctly support virtual desktop environments.

SOLUTION

There is a newer version of the USB interface firmware for the micro:bit that has been released by ARM. Please follow the instructions in the linked article [1] below to update your interface firmware to the latest version, and try again.

Also note, that if you need to know the VID and PID identity information of the micro:bit in order to set up forwarding or whitelist rules on your virtual desktop environment, these are described in link [2] below.

LINKS

[1] https://support.microbit.org/solution/articles/19000019131-how-to-upgrade-the-firmware-on-the-micro-bit

[2] https://support.microbit.org/solution/articles/19000035697-what-are-the-usb-vid-pid-numbers-for-micro-bit

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